Shipping Policy

At Sheow, we aim to deliver your order quickly, safely, and reliably so your home stays fresh and your cat happy.

Delivery Areas

We currently deliver across the United Arab Emirates.

Delivery Times

  • Dubai: 1–3 business days
  • Other Emirates: 2–5 business days

Orders are processed once payment has been confirmed. Once your order has been handed to our delivery partner, tracking information will be provided where available.

Shipping Charges

Free UAE delivery is available on orders of AED 75 or more.
Shipping charges for orders below the free-delivery threshold will be calculated at checkout.

Order Tracking

Once your order has been dispatched, you will receive the available delivery or tracking information so you can follow the progress of your shipment.

Missed Deliveries

If a delivery attempt is unsuccessful, our courier partner may contact you to arrange another delivery attempt.

Damaged or Incorrect Deliveries

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and include your order number along with clear photos of the product.

Need Help?

For questions regarding delivery, tracking, or your order, please contact us at support@sheow.ae .